Last night my internet goes out while I'm working on my laptop.. I wait a while hoping it'll pop back on.. it didn't.. the modem has a blinking orange light… Then I'm like fuuuuuuck the game is on, I go downstairs and mrs slorb is watching Netflix.. I'm like wtf.. So here's the situation.. I can't get onto the WiFi , my computer can't connect to the internet via WiFi or hardwired. The network is there, but says there is no internet connection. But my cable tv is working.. and I can stream Netflix, prime, etc on my tv.. How the fuuuuck is this possible? Xfinity is dumbfounded right now

Restart, your laptop probably has some gay ass update or something

I've tried all the restarts and reboots. I can't get Wi-Fi on my phone either

Blinking orange is typically an update to the modem—separate from your cable. The Xfinity apps via your cable box don't reach the internet via the modem. It is normal for them to work independently, but obviously, the modem update was f'ed. If it's still down, remove power and the cable line into the modem for about a minute- connect the cable line, then power, and wait to see if it's good to go.

And be careful; if you attempt to restart it during the update, you can brick it.

It's possible that the wireless card in your laptop has gone out for whatever reason but that's pretty unlikely. You may wanna back everything up and do a factory reset, if that doesn't work you might be effed

Put it in the microwave, then punch the microwave

Evan, I started with all the xfinity help first . Still not working

My microwave door won't open, it's controlled by the web

As long as my TVs working, I don't care

Tech is coming tomorrow

If your tv is working its not your modem or router, take your laptop somewhere

Thought this would be a tech metal thread

lake_flaccid 2 minutes ago If your tv is working its not your modem or router, take your laptop somewhere I took it to my office this morning, it was working fine

Lol, the landscaper hedge trimmed the cable outside